Terms & Conditions
Prices, Services & Payment
A non refundable deposit of 30% will be required once menus, date of the event and the number of guests have been confirmed.
Final full payment is required 10 days before the event.
Payment methods available are BACS, cheque or cash.
All bookings are subject to a minimum number of guests and refunds will not be honoured if the stated number of guests billed for differs on the day of the event. Final number of guests to be confirmed by the client no later than 15 days prior the event.
If the number of guests attending exceeds the numbers originally booked we require at least 48 hours notice. The same rate will be charged for additional guests as quoted for.
Food, Hygiene & Allergies
If, for reasons beyond our control, certain ingredients are unavailable then a suitable alternative will be substituted.
Any allergy or dietary conditions of guests must be made clear prior to the event.
Deliver Dine advise that all food must be consumed within two hours of initial serving, therefore any food consumed after two or more hours of it first being served is at the clients discretion and hence becomes their responsibility. It is our standard practice to remove all left over food from site. By signing these terms and conditions you are indemnifying us in advance from all liability should you wish leftover food to be left on site or you/your guests to take food home with you.
All cancellations must be made, in the first instance, by telephone on 07886 431717 and then confirmed in writing or by email. In the unfortunate event of a booking having to be cancelled the deposit will be retained and the following charges incurred:
1) Cancellation received within 30 days of the event – 50 % of the total event costs.
2) Cancellations received within 14 days of the event – 100% of the total event costs.